{
  "title": "Help Center",
  "body": "<p class=\"mb-6\">Welcome to the Help Center. Here you will find answers to the most common questions about bookings, accounts, and using the platform.</p><h2 class=\"text-xl font-semibold mb-4\">Frequently asked questions</h2><h3 class=\"text-lg font-semibold mb-2\">How do I book a property?</h3><p class=\"mb-4\">Enter your destination, travel dates, and the number of guests on the home page. Choose a property from the search results and click “Send booking request”. The host usually confirms your request within 24 hours.</p><h3 class=\"text-lg font-semibold mb-2\">How do I create an account?</h3><p class=\"mb-4\">Click “Sign in” in the top right corner. You can register with your email address. Registration is free and only takes a few minutes.</p><h3 class=\"text-lg font-semibold mb-2\">How do I contact a host?</h3><p class=\"mb-4\">On every property page, you will find a “Message the host” button. This allows you to ask questions directly before sending a booking request.</p><h3 class=\"text-lg font-semibold mb-2\">What happens if I have a problem during my stay?</h3><p class=\"mb-4\">Contact your host first. If the issue cannot be resolved, please contact our support team at <a href=\"mailto:support@neolodge.de\" class=\"text-orange-600 hover:underline\">support@neolodge.de</a>. We will help you as quickly as possible.</p><h3 class=\"text-lg font-semibold mb-2\">How do I leave a review?</h3><p class=\"mb-4\">After your stay, you will receive an email invitation to leave a review. You can also submit a review in your profile under “My trips”.</p><h2 class=\"text-xl font-semibold mb-4 mt-8\">Contact support</h2><p class=\"mb-2\">Didn’t find your answer? Our team will be happy to help:</p><p class=\"mb-1\">Email: <a href=\"mailto:support@neolodge.de\" class=\"text-orange-600 hover:underline\">support@neolodge.de</a></p><p>Availability: Mon–Fri, 9:00–18:00</p>"
}